While Conversational AI and Conversation Intelligence address different aspects of human-computer interactions, they are not mutually exclusive.
The Synergy between Conversational AI and Conversation Intelligence
lewisidea1963
June 19, 2023
Software
conversation intelligence
,conversation intelligence tools
,conversational ai
https://eltropyblog.wordpress.com/2023/06/02/the-synergy-between-conversational-ai-and-conversation-intelligence/