When choosing a structured settlement company, customer service is an important factor. A company should be open and honest about its processes. You should be able to communicate with them via chat or email. You should also ask for written records of your communication. It is helpful to have an individual contact for complex problems. You should also be able to contact the same person each time you have a question. Before you decide to invest your structured settlement, be sure to understand the tax implications. While many structured settlements are tax-free, some may not qualify and you may be liable for taxes on these funds. For this reason, you should consult a professional to make sure your money is not subject to tax liabilities. The videos on this page are for educational purposes only and not sponsored by any life insurance company. These videos are presented to inform you of the different options available for structuring your settlement.