IT Support, Cyber Security, Managed Services and why its Vital For Your Business The demand for managed services has grown exponentially in recent years. This upsurge in demand can be largely related to small and medium-sized businesses (SMBs), who require usage of the most recent technology to be able to maintain a competitive edge within their respective markets and to sustain their continued growth but lack the IT budget to meet up those goals. What's promising is that managed services enables SMBs to play at exactly the same level as middle market and enterprise level organizations, without overextending themselves — and that's only among the great things about the managed services model.