IT Support, Cyber Security, Managed Services and why its Vital For Your Business The demand for managed services has grown exponentially in recent years. This increase in demand could be largely caused by small and medium-sized businesses (SMBs), who require use of the latest technology in order to maintain a competitive edge within their respective markets and to sustain their continued growth but lack the IT budget to generally meet those goals. The good thing is that managed services enables SMBs to play at exactly the same level as middle market and enterprise level organizations, without overextending themselves — and that's only among the advantages of the managed services model.