IT Support, Cyber Security, Managed Services and why its Vital For Your Business The demand for managed services has grown exponentially in recent years. This escalation in demand may be largely caused by small and medium-sized businesses (SMBs), who require access to the most recent technology in order to maintain a competitive edge inside their respective markets and to sustain their continued growth but lack the IT budget to meet up those goals. What's promising is that managed services enables SMBs to play at the exact same level as middle market and enterprise level organizations, without overextending themselves — and that's only among the benefits of the managed services model.